From Signature Sam’s Desk: Is There a Podcast for This?
Sam’s commute used to consist of traffic, silence, and a mild disagreement with his GPS. Then, one morning, he wondered whether revenue cycle had a podcast.
It does. Several, in fact.
By the end of the week, Sam had a sticky note with six names on it and a growing habit of saying “huh” out loud in traffic.
Revenue Cycle Has a Deeper Podcast Bench Than You’d Think
It turns out revenue cycle has quite a few podcasts, and a good number of them speak directly to what happens at the front desk. Here are six that are actively publishing, each with a new episode in the past couple of weeks:
- All Access Pass Podcast (Patient Access Collaborative): Scheduling, access centers, capacity management, referrals, and technology across ambulatory access. New episodes monthly.
- For The Love of Revenue Cycle (Vanessa Moldovan): Practical talk on front-office workflows, eligibility, authorizations, denials, and leadership. About every two weeks.
- Revenue Cycle Optimized (Infinx): Eligibility, prior authorization, denials, charge capture, and automation. Multiple episodes a week.
- Becker’s CFO + Revenue Cycle Podcast (Becker’s Healthcare): Finance and revenue cycle leaders on payer challenges, patient financial services, and operations. Several episodes a week, so relevance varies by episode.
- The Hospital Finance Podcast (Besler): Hospital revenue, reimbursement, and regulatory changes, including Patient Access topics. Weekly.
- Voices in Healthcare Finance (HFMA): Healthcare finance policy and practice that gives Patient Access staff broader context. About every two weeks.
Worth noting: some of these podcasts are produced by third-party vendors or suppliers rather than independent industry organizations or individuals.
Pick One, Press Play
Nobody has to listen to everything. Pick a show that matches whatever you’re living with this week: eligibility and denials, access leadership, or the policy headlines that keep landing on your desk.
Sam’s advice is to write down anything useful. His sticky note is full, so he’s starting a second one.
Signature Sam’s Final Word
A good podcast won’t replace your training, your policies, or your supervisor. It can turn a commute into professional development and give you language for problems you’ve been living with. So press play, take notes, and tell us what’s in your rotation.
Sam is already taking recommendations. The second sticky note has plenty of room.
— Signature Sam
Catchall General
Elevance’s Site-of-Care Rules Put Hospital Revenue Cycles on Alert
Becker’s Hospital Review
Elevance is preparing to require hospitals to identify where care was delivered on billing forms, with payment adjustments for certain off-campus services. Revenue cycle leaders worry about added work and delays, and the location captured at scheduling and registration will need to line up with what the payer has on file.
Epic Teams With Amazon, Mark Cuban on Prescription Price Tool
Becker’s Payer Issues
Epic is working with Amazon Pharmacy, Mark Cuban Cost Plus Drugs, and other pharmacies on a tool that will show cash prices next to insured costs before a prescription is sent, slated for summer 2027. As patients get used to price comparisons for drugs, expect more of those questions at scheduling and registration.
7 Health Systems Outsourcing RCM Functions
Becker’s Hospital Review
Becker’s lists seven hospitals and systems, from independent rural hospitals to large multihospital systems, that have outsourced revenue cycle work, citing reimbursement complexity, rising denials, and staffing challenges. It’s a signal that staffing pressure is moving some functions to outside partners, which can change who employs access teams.
Preventing Front End Claim Denials Without Turning Registration Into an Interrogation
PatientAccessCareers.com
How Patient Access teams prevent avoidable claim denials through accurate registration, eligibility, authorization, and exception management.
Hospital Price Transparency Is Not the Same as a Patient Estimate
PatientAccessCareers.com
Price transparency files, shoppable-service displays, and patient-specific estimates, and how Patient Access should explain the difference.
HHS Delegates Exclusion Authority to CMS
AHA News
HHS has formally delegated to CMS the authority to exclude individuals and entities from Medicare, Medicaid, and other federal health care programs, effective immediately under an Oct. 14 Federal Register notice. It’s mostly a compliance and provider-enrollment story rather than a front-desk one, but it’s useful context for hiring and credentialing conversations.
Purposeful AI Helps Safeguard Revenue Cycle Performance, Healthcare Leaders Say
HFMA
HFMA shares what healthcare leaders say about using AI deliberately to protect revenue cycle performance. Useful context as automation reaches registration and eligibility work.
HFMA Promotes Its AI Governance Micro-Credential
HFMA
Built with ALIGNMT AI, the micro-credential covers AI governance policies, enterprise AI risk mitigation, and incident response, and earns a digital badge. It’s a member-only benefit, and HFMA says members get free access to the introductory course.
New Rules, Tighter Scrutiny: What Revenue Integrity Has to Cover in 2027
Becker’s Hospital Review
Wed, Oct 28, 2026 · Free · Sponsored by Office Ally
A free look at the 2027 Medicaid changes, including work requirements and six-month renewals, that are most likely to land on eligibility and registration workflows.
Beyond Appeals: A Modern Approach to Denial Recovery
NAHAM
Tue, Nov 3, 2026, 12:00 PM ET · 1 NAHAM-approved contact hour · Sponsored
A sponsored NAHAM webinar on denial recovery approaches that go beyond traditional appeals, useful for access staff who want to see how front-end work connects to what happens after a denial.
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